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Appeals


Submitting A Florida PASRR Appeal

If you or your guardian has received a PASRR Level II determination that you do not agree with, you have 30 days from the date of the determination to submit an appeal. You can submit your request for an appeal directly to Acentra Health, formerly Kepro, by mail, phone, fax, or email by using our contact information below. Or, you can immediately initiate an appeal by sending us an email now. Please simply supply us with your name and preferred method of contact, such as a phone number. 

You may also appeal directly to the Department of Children and Families’ Office of Inspector General. For more information, please visit their website at http://www.myflfamilies.com/about-us/office-inspector-general/investigation-reports/appeal-hearings.